M Sajid Khan
Professor, American University of Sharjah, UK
Professor | Head of Department
Prior to joining AUS, Sajid Khan has taught at both undergraduate and graduate programs related to marketing at institutions such as Cardiff University and Bangor University in the United Kingdom. At AUS, he has also consulted with the DP World, Sharjah Asset Management, Road and Transportation Authority, Sharjah Commerce and Tourism Authority, and Sharjah Tatweer Forum, among others. His recent research revolving around drivers of customer satisfaction, loyalty behavior, customer defection in business-to-business situations, and smart cities and has appeared in international business journals.
Education
Bachelor 1992 Business Administration/Marketing Cyprus College Nicosia, Cyprus
MBA 1994 Business Administration/Marketing University of Wales Aberystwyth, United Kingdom
Ph.D. 2001 Marketing/Consumer Behavior The University of Manchester Manchester, United Kingdom Ph.D. Dissertation: The Relationship of Perceived Risk to Source Credibility: With Reference to Catalogue and TV Shopping
Teaching areas
Research Methods, Consumer Behavior, Marketing Concepts, and Theory
Research areas
Customer satisfaction and loyalty behavior, customer defection, B2B services, consumer’s perceived risk, choice behavior in healthcare, and source credibility
Awards and Honors
Faculty Research Grant May 30, 2012
Faculty Research Grant, 2011, American University of Sharjah, Sharjah, United Arab Emirates May 25, 2011
Recipient of Young Research Award Cardiff University 2005
Faculty Research Grant, 2010, American University of Sharjah, Sharjah, United Arab Emirates May 25, 2010
Company Website: https://www.aus.edu/faculty/dr-m-sajid-khan
Personal Website: https://www.researchgate.net/profile/M_Sajid_Khan2
For more information:
+971 6 515 2463